Managed website hosting
for small businesses

• SSL Certificate Renewal & Installation (Annually or as needed): Ensuring SSL certificates remain valid and renew them before expiration.
• Firewall & Security Configuration (Monthly): Regular updates and configuration checks to protect against new vulnerabilities.
• Backup Management (Daily/Weekly): Regular backups of website files and databases to prevent data loss. This may be done daily, weekly, or as specified in the hosting plan.
• Malware Detection & Removal (Monthly): Scanning hosted websites for malware and cleaning up any infections.

3. Content Management System (CMS) Support

• CMS Software Updates (Monthly): Updating CMS platforms like WordPress, Joomla, etc., to the latest versions to avoid security vulnerabilities.
• Plugin/Theme Updates (Monthly): Keeping themes and plugins/extensions up to date, ensuring compatibility and security.
• Database Optimization (Monthly): Performing regular maintenance to keep databases optimized and performing well.

4. Website Performance Optimization

• Caching Setup & Maintenance (Monthly): Ensuring that caching systems are functioning correctly and optimizing them for performance.
• CDN Integration Maintenance (Monthly): Monitoring and adjusting the CDN setup to ensure fast delivery of content to global users.
• Uptime & Response Time Monitoring (Daily/Weekly): Ongoing checks to ensure the website is up and running with minimal downtime, and that response times are fast.

5. Email Hosting & Management

• Spam Filtering & Updates (Monthly): Maintaining and updating spam filtering rules to protect email accounts from junk and malicious messages.
• Email Account Management (As needed): Creating, modifying, or deleting email accounts as customers request.

6. Website Migration & Transfers

• Website Migration (As needed): If a client needs to migrate their site to another server or domain, this would be done on-demand rather than monthly.
• Domain Transfer (As needed): Like migrations, domain transfers are done as necessary.

7. Technical Support for Website Issues

• Troubleshooting & Issue Resolution (As needed): Providing technical support on an ongoing basis as issues arise, which can include fixing broken websites, downtime, or other performance issues.

8. Log Management & Analytics

• Log File Monitoring (Weekly/Monthly): Regular checks of server logs for errors, security issues, and performance bottlenecks.
• Analytics Integration & Reporting (Monthly): Monitoring and reviewing website analytics to track performance and usage trends, providing insights to clients as necessary.

9. Database and File Management

• Database Optimization (Monthly): Running regular database optimization scripts to ensure efficient performance.
• File Permissions Checks (Monthly): Reviewing file permissions to ensure sensitive files are protected.
• File Storage Management (As needed): Monitoring and ensuring that websites do not exceed allocated storage limits and managing file uploads efficiently.

10. Monitoring & Reporting

• Automated Reporting (Monthly): Generating and sending performance, security, and resource usage reports to customers.
• Resource Usage Monitoring (Monthly): Monitoring bandwidth, storage, and CPU usage to ensure that customers stay within their hosting plans.